products
Some of the products are limited and will not be re-stocked. If optional on the product site you can opt for "Notify me when available". You will then receive an email when the product is available again.
Unfortunately if/once an item is sold out online, it is also sold out in our physical store and vice versa. Our online and physical store share the same inventory.
Unfortunately no. But you can place an in-store pick up order.
F.A.Q.
No question is too little for us. Here are some of our most commonly asked questions and answers.order
Please make sure the email was entered correctly. Also check your junk for emails from shop@stress95.com . If you still can't find anything email us at shop@stress95.com so we can check if your order has been successfull.
Unfortunately once an order has been placed we are not able to make any changes. If you ordered the wrong size or item you must send us an email to shop@stress95.com and request a cancellation and then place a new order.
You may do so by sending us an email to shop@stress95.com requesting a cancellation. Always include your order ID for easier processing. You'll have a 10min window after the order has been placed. Once an order has been processed we are not able to make any changes.
Yes, but you must send us an email to shop@stress95.com with full name of that person and you order ID beforehand.
Send us an email to shop@stress95.com and we will help you. Always include your order ID for easier processing.
We process orders daily and as soon as we receive them. Please allow extra handling time during busy periods (sale, releases, events etc).
For inquiries about an online order you can send us an email to shop@stress95.com and we will answer you as soon as possible.
If your question is about our physical store please call: 908 05 245 during opening hours.
Shipping
You can find detailed information regarding our shipping services here:
Once your ordes has been processed and shipped you'll receive tracking information from the shipping carrier you chose. Please contact the shipping carrier with your tracking number for more information.
Returns and exchanges
Online orders have 14 days down time from the day you received your order. For detailed instruction on how to make a return and/or exchange please see our Return and exchanges page.
You can exchange sizes. For another product you must place a new order and return the original order.
Yes! Please fill out the return form beforehand and our staff will help you.
If you wish to exchange an online order, please email us in advance so we can ready the item for you.
Please send us your tracking number so we can keep an eye out. Send to shop@stress95.com and include your order ID.
Refunds have a handling time of up to 14 days from when we receive your return.
Store
we are open from 11-18